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Privacy Policy

Last updated: January 13, 2026

1. Introduction

2ask online ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video form platform and related services.

By using 2ask online, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password, and profile details when you create an account.
  • Content: Videos, audio recordings, text responses, and other content you create or upload.
  • Payment Information: Billing details processed securely through Stripe (we do not store full card numbers).
  • Communications: Messages you send to us for support or feedback.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent, and interactions with the platform.
  • Device Information: Browser type, operating system, device identifiers, and IP address.
  • Cookies: We use cookies and similar technologies for authentication, preferences, and analytics.

2.3 Information from Third Parties

We may receive information from authentication providers (Google, GitHub) if you choose to sign in using those services.

3. How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in these circumstances:

  • Service Providers: Third parties who help us operate our platform (hosting, analytics, payment processing).
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • Legal Requirements: When required by law or to protect our rights and safety.
  • With Your Consent: When you explicitly agree to share your data.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time through your account settings or by contacting us.

6. Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data ("right to be forgotten").
  • Portability: Receive your data in a structured, machine-readable format.
  • Restriction: Limit how we process your data.
  • Objection: Object to certain processing activities.
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at privacy@2ask.online

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

10. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Keep you signed in
  • Remember your preferences
  • Understand how you use our platform
  • Improve our services

You can control cookies through your browser settings. See our Cookie Policy for more details.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: